Last Updated: October 1, 2026
BoxDrop Clearance Center ("we," "us," or "our") respects your privacy. This policy explains what we collect from customers and how we use it, including information related to our text-messaging (SMS) program.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe at any time, or HELP for help. You may also contact us using the details below.
We do not sell your personal information. We share data only with service providers who help us operate (such as delivery, payment, and messaging providers), with the advertising and anti-spam providers described under Advertising & Analytics below, and only as needed, or when required by law.
We use Meta (Facebook) advertising tools on this website to measure how our ads perform and to reach people who may be interested in our stores. When you visit our site, Meta's pixel may record pages you view and actions you take, such as submitting a contact form, along with your IP address, browser information, and Meta's own cookies (_fbp and _fbc). We also store a first-party cookie recording how you arrived, including advertising tags in the link you clicked.
When you submit a contact form, we additionally send a record of that submission to Meta from our own servers. If you gave us an email address or phone number, those values are hashed before they leave our systems — converted into an irreversible code used only for matching — and we never send Meta your name, your message, or any pricing or purchase details.
When you call one of our stores, we may send Meta a record of that call for the same advertising measurement purpose. This applies only at stores where we have switched the feature on, only to calls received after we switched it on, and only to callers who are not already our customers. Your phone number is hashed before it leaves our systems, as is the identifier we use to recognise you. Alongside it we send which store you called, how long the call lasted, whether a member of staff or our automated assistant answered, and, if you called from one of our ads, which ad it was. We never send Meta a recording or transcript of your call, or anything that was said on it.
You can limit this through your Meta account's ad preferences, or through your browser's cookie and tracking controls. We do not sell your personal information.
Our contact forms are also protected by Cloudflare Turnstile, which checks that a submission comes from a person rather than an automated script, and our store pages embed a Google map. Both receive limited technical information (such as your IP address) as part of providing those features.
We keep consent and transaction records as needed for our operations and to comply with legal and carrier requirements, and we use reasonable safeguards to protect your information.
You can opt out of text messages at any time by replying STOP. To request access to or deletion of your information, contact us using the details below.
BoxDrop Clearance Center
Phone: 334-417-0603
Email: [email protected]